Sea World Cruises has you covered

From booking processes to tour details, we’ve get everything you need right here.

Booking Process

Amending a Booking

Cancellations & Refunds

Gift Vouchers

Availability

Cruise Tour Details

Booking & Tour Details

What is included in the tour price?

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How long is the tour?

What time of the day is best for Whale Watching?

What happens if the weather is bad?

Is payment secure on the website?

Is there a price for Seniors?

Cancellations & Refund

Can I cancel my booking and get a refund? and how do I do this?

If there are no Whales do I get a refund?

What if I cancel on the day of the tour?

Can I reschedule instead of cancelling?

Whale Sightings & Experience

Will I definitely see Whales?

Are sightings guaranteed?

Do you offer a return trip or refund if there are no Whales?

How close will we get to the Whales?

Is lunch included on the Whale Watch Tour?

Do tours still go ahead if it is raining?

Safety & Comfort

What if I get seasick?

Is it safe if I am pregnant?

Is the boat wheelchair accessible?

Which tours are suitable for children?

Gift Vouchers

How do I redeem my gift voucher online?

Can I book over the phone with my voucher?

Do I need to bring the voucher on the day?

Availability

What dates and times are available?

Are there any spots left for tomorrow or this weekend?

How far in advance should I book?

Can I book multiple people at once and can we be sat together on the dining cruise?

Departure Location & Transport

Where does the boat leave from?

What is the address of the departure location?

Is there signage?

How early should I arrive before departure?

Can I get there by bus or tram?

Is there parking available nearby?

Do you offer hotel pickup or shuttle service?

What do I do if I am running late or lost?

Still need your question answered?

Get in touch with our team.

Call Us

+61 (07) 5539 9299

We love to help! Feel free to call us for any bookings or general enquiries.

Email Us

info@seaworldcruises.com.au

Send us an enquiry using the form below and we’ll get back to you as soon as possible.

Visit Us

Head Office

Sea World Cruises Terminal
Sea World, Seaworld Drive, Main Beach, 4217 QLD

How Can We Help?

Sea World Cruises has you covered

Booking Process

Amending a Booking

Cancellations & Refunds

Gift Vouchers

Availability

Cruise Tour Details

Booking & Tour Details

Cancellations & Refund

Whale Sightings & Experience

Safety & Comfort

Gift Vouchers

Availability

Departure Location & Transport

Still need your question answered?

Call Us

Email Us

Visit Us

Acknowledgement of Country