Sea World Cruises tours are temporarily unavailable

By March 18, 2020 March 23rd, 2020 No Comments

Sea World Cruises tours are temporarily unavailable

COVID-19 Update

For the safety and wellbeing of our staff and guests, Sea World Cruises is temporarily suspending all tours until further notice. We apologise for any inconvenience. Please see below to stay up to date with the latest cruise information and to learn about how we are supporting and protecting our customers at this time.

There are no reported cases of COVID-19 at our venues.

Please view the latest government safety updates here.

Please view the latest government advisory on non-essential indoor gatherings here.

More support for customer queries. 

Recent government announcements have had a significant impact on the plans of many of our guests. See Moreton is boosting the resources of its Reservations Centre and Social Media Customer Care teams to be able to deal with any travel queries and travel change requests. If you have any questions, please do not hesitate to contact our friendly reservation team for further information on (07) 5539 9299 or via email at info@seaworldcruises.com.au.

We’re providing fare flexibility.

Sea World Cruise is offering all passengers affected by cancellations the option of receiving credit to be used in the future or a full refund. Customers who have booked directly with Sea World Cruises can contact our Reservations Centre. Customers booked via a travel agent (including online travel agents) should contact their booking agent.

Future updates

We maintain close relationships with Government and Health Authorities and will continue to monitor the situation closely. Further updates will be available via our website and social media when available.

Our thoughts go out to those affected by COVID-19. Please know that we are doing everything we can to minimise the impact on our customers and look forward to welcoming you on board when this period passes. 

Thank you for your continued support. 

Anthony Ardern
General Manager 

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