Accessible bookings
Contact Guest Services before booking to discuss your access requirements, preferred cruise, vessel and departure point.
Booking Process
Guests with pre-existing medical conditions, injuries or disabilities should contact Guest Services at +61 (07) 5539 9299 before booking. Please do not book via our online portal. We may be unable to accommodate you on the day if you book online.
Prepare for your conversation
Tell Guest Services which cruise you would like to take and discuss any mobility aid, boarding assistance, companion booking or assistance animal requirements. The vessel and departure location both matter when planning access.
Review the relevant vessel and terminal guides before travelling. Spirit of Elston has a wheelchair-accessible lower deck but no accessible toilet onboard. Spirit of Migaloo II has lower-deck wheelchair access only, while Kaiala has more limited wheelchair space.