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Accessibility Guide


Booking Process

Guests with pre-existing medical conditions, injuries or disabilities should contact Guest Services at +61 (07) 5539 9299 at least 24 hours before departure before booking. Please do not book via our online portal. We may be unable to accommodate you on the day if you book online.

Can't Find What You're Looking For?

Have you got a burning question that we’ve failed to answer? Head back to the Accessibility Guide home page, chat with one of our friendly team members or check out our Frequently Asked Questions.