Sea World Cruises is COVIDSafe. Our cruises operate under the highest levels of health and safety practices and in accordance with industry and QLD Health guidelines. For more information visit seaworldcruises.com.au/coronavirus.
Frequently asked questions
We are fully flexible allowing you to make amendments to or cancel your booking without penalty up to 24 hours prior to your cruise. Within 24 hours, 100% of the fare is forfeited. For groups of 10 or more, 72 hours notice is required.
We deliver on our promise to see a whale. If your tour fails to see a whale, we will provide you with a free return cruise.
Drinks and snacks are provided free of charge with our VIP Captains lounge tickets only. Food is available for purchase on-board or at our Sea World Cruises Main Beach Terminal Cafe.
On the rare occasion our tours are cancelled due to bad weather, we will contact you to advise. You can move your booking to another day OR a receive a full refund.
The Gold Coast boasts 300 days of sunshine per year. All of the vessels in our fleet have ample indoor seating and do operate in the rain.
Children and infants of all ages are welcome with responsible adult supervision.
Prams can go on-board all cruises with the exception of whale watching. Prams can be stored at the Sea World Cruises Main Beach Terminal.
Both of our vessels have 4 toilets on-board, one of which is wheelchair accessible.
Still have questions? Feel free to contact us.