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Accessibility Guide

Spirit of Elston

Gold Coast’s Premier Sightseeing & Dining Vessel

Spirit of Elston showcases the best of the Gold Coast waterways accompanied by the finest regional flavours and a fully stocked onboard bar. Our calm water experiences, Buffet Lunch Cruises, Buffet Dinner Cruises, Special Cruises and some Private Charters take place on this generally accessible vessel.

Boarding

Access to Spirit of Elston is via a ramp that is 0.8 metres wide and 1.6 metres long. Handrails are available on both sides of the ramp at a height of 0.92 metres. Guests with disabilities are offered priority boarding. The crew can assist if required.

Lower Deck Navigation

The lower deck is wheelchair accessible with large windows to maximise the views of the stunning waterways. The main entrance is 2.05 metres wide with a 6-centimetre-high ramped lip. The dining configuration is low-set. Inside tables are 0.7 x 0.7 metres wide and 0.76 metres high. Balcony tables (weather dependent) are 0.6 x 0.6 metres wide and 0.73 metres high. Chairs are slightly reclining and are 0.39 metres wide at their narrowest point and 0.46 metres tall with backrests. Kindly note that seating configurations may alter for Event Cruises; please contact Guest Services for further information about these experiences.

Top Deck Navigation

Access to the top deck is via a flight of stairs with 11 steps 0.95 metres wide, 0.2 metres high, and 0.27 metres deep, with handrails on both sides at the height of 1.1 metres. The top deck has a coastal garden bar feel with various seating, including day beds, lounges, picnic benches and tables for passenger comfort. Handrails encircle the top deck at 1.06 metres high.

Mobility Aids

Mobility aids are welcome. Please ensure your mobility aid conforms with the manoeuvrability assumptions of the Disability Standards for Accessible Public Transport 2002.

Restrooms

There are no ambulant or accessible restrooms onboard. There are two standard female toilet cubicles, one male toilet cubicle, and one male urinal cubicle. At our Surfers Paradise departure location, a unisex ambulant toilet is available nearby at Appel Park. If you would like more information, you can see Surfers Paradise Departure Location. At our Sea World location, a unisex-accessible bathroom is available at our dedicated check-in terminal. If you would like more information, you can see Sea World Cruises Terminal.

Change places

A collapsible infant change table is available on request. This is suitable for newborns up to 12 months of age and up to 11 kilograms in weight. There are no adult height adjustable adult-sized change benches or ceiling-tracking hoists available.

Strollers

Due to limited space, we prefer you not bring strollers or prams on board. If departing from our Sea World, Main Beach location, we can accommodate your stroller’s storage for the duration of your cruise.

High Chairs

Complimentary high chairs are available onboard. These are intended for children 6-36 months of age and up to 15 kilograms in weight. A limited amount is available, so we recommend you pre-book with Guest Services.

Visual Considerations

At night, the lower deck has soft lighting, and the top deck has low, uneven lighting, which may be hard to navigate for guests with low vision. The crew can help if needed. Assistance Animals are welcome aboard.

Auditory Considerations

Cruises have a lively atmosphere and include pre-recorded music/live commentary or a live musician. This can make conversation difficult for some guests who are hard of hearing. Hearing loops are not installed on Spirit of Elston at this time.

Sensory Considerations

There is no sensory room/chill-out space available. Sensory kits in the form of pop bubble fidget toys and earplugs are available onboard. Complimentary children’s activity packs are also available. If you would like more information, you can see Sensory Guide

Environmental Considerations

Spirit of Elston operates on calm, inshore waterways with minimal motion. As such, sea sickness is highly unlikely. However, if you want to take precautions, you can find more information at Sea Sickness Advice

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